People First, Contract ,Convergys ,Human Resources Outsourcing Services

State of Florida Extends “People First” Contract with Convergys for Human Resources Outsourcing Services

Convergys Corporation (NYSE: CVG), a global leader in relationship management , announced today the five year extension of a human resources management contract known as "People First" with the State of Florida. This contract extension means the State will continue to benefit from millions of dollars in savings.

The renewal, which becomes effective immediately, extends the existing contract between Convergys and the State of Florida through August 2016. The renewal is designed to deliver significant savings to the State of $45 million over the life of the contract. As part of the agreement, Convergys will also provide additional enhancements designed to improve the quality and functionality of the State's HR management system, while continuing to support the State's 240,000 employees and elected officials with such services as human resources, benefits and payroll administration, and recruiting.

Convergys continues to be a partner and provider to the State of Florida, having provided HR management services to the State since 2002 under the auspices of the "People First" program.

"The renewed contract meets and exceeds recommendations from the Florida Office of Program Policy Analysis and Government Accountability related to cost savings and performance," said Department of Management Services Secretary Linda H. South. "Working with Convergys allows us to take the People First product to the next level, with terrific improvements to service for state employees and significant cost savings for Florida's taxpayers."

"Working closely with the Department of Management Services (DMS), we've identified additional enhancements to the original contact including important system modifications and updated performance metrics, which together are yielding significant HR improvements for those who serve the people of Florida," said John Gibson, President of HR Management for Convergys. "Our open and highly-productive relationship with DMS has benefited Florida taxpayers and the employees of Florida, and the extension of the People First contract means this mutually beneficial project will continue to be an outstanding success."

As a leading global provider of HR Solutions, Convergys partners with global HR clients to drive more value from employee relationships, fostering greater organizational effectiveness and lowering costs. Convergys utilizes best business practices rooted in outsourced HR solutions to help clients automate HR processes, standardize global HR technology, and improve service delivery. The result is a greater level of workforce insight that enables HR to make better decisions and better manage global talent as a strategic asset.

About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for nine consecutive years. We have approximately 70,000 employees in 82 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

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Business & Financial Media -- John Pratt
+1 513 723 3333 or john.pratt@convergys.com

Trade & Social Media -- Jeff Hazel
+1 513 723 7153 or jeff.hazel@convergys.com