Innospec signs five year outsourced payroll contract with MidlandHR International specialty chemicals company, Innospec, has signed a five year outsourced payroll contract with MidlandHR. The payroll and HR specialist software provider will assume responsibility of the...30 Oct 2008 | (News)
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Convergys Reports $280 Million Loss on HR Outsourcing
Convergys announced a third-quarter operating loss in its HR management business of $280 million on revenue...29 Oct 2008 | (News)
Accelerated Outsourcing – An Expert’s Perspective
Chief Financial Officers (CFOs) and Procurement Directors are pushing to speed up and simplify the outsourcing...16 Oct 2008 | (News)
Automatic Data Processing Inc human resources solution selected by Crestline Hotels & Resorts
ADP Employer Services, a provider of human resources (HR), payroll and benefits administration services...16 Oct 2008 | (News)
HROA Announces Details of Second Annual RPO Summit
The HROA, in conjunction with the RPO Alliance Buyers’ Group, have helped organize and plan the second...22 Sep 2008 | (News)
National Payroll Week
In celebration of National Payroll Week taking place next week, September 1-5, CheckPoint HR and Business...01 Sep 2008 | (News)
Getting from Point A to Point B at Lower Cost and in Less Time
The Dollar-Thrifty Rental Car Story28 Aug 2008 | (Interview)
Lockheed Martin Awarded $1.2B Contract by TSA to Manage Integrated Human Resources Program
Program Will Help TSA Hire and Retain Qualified Personnel04 Aug 2008 | (News)
How to Kill HRO
What happens if you forget the economics of HR operations, and obliterate standardization?29 Jul 2008 | (Thinking Point)
Mid-term Outsourcing Blues: The Causes and The Cure
Left unchecked, the relationship will deteriorate to sullen mutual tolerance, threaten failure to renew,...17 Jul 2008 | (Thinking Point)
The University System of Georgia Selects ADP to Transform Payroll Processing and Benefits Administration Operations
ADP’s Solutions to Help Centralize and Improve Service for the USG’s 38,000 Employees16 Jul 2008 | (News)
Accenture Expands Global Delivery Network with Opening of Delivery Center in Noida, India
Accenture (NYSE: ACN) has expanded its Global Delivery Network with the opening of the Accenture delivery...14 Jul 2008 | (News)
NelsonHall BPO Index Identifies Short-Term Slowdown in BPO Contract Signings Resulting From Credit Crunch
The NelsonHalls BPO Index for the quarter ending June 2008 shows that the BPO market has been impacted...14 Jul 2008 | (News)
Kelly Services Expands Into Portugal
Kelly Services, Inc. (NASDAQ: KELYA: 18.31, -0.68, -3.58%) (NASDAQ: KELYB: 19.89, +0.00, +0.00%), a...14 Jul 2008 | (News)
Kenexa Hires Human Resources Thought Leader to Direct Product Strategy
Ron Hanscome Provides Unparalleled Expertise in Human Capital Management Technology14 Jul 2008 | (News)
HireRight to Merge with USIS Commercial Services Business
US Investigations Services, LLC (USIS), and HireRight, Inc. announced that the companies have signed...13 Jun 2008 | (News)
IBM Wins 10-Year Bristol-Myers Squibb Contract
IBM announced a 10-year, $324 million Business Transformation Outsourcing (BTO) agreement with Bristol-Myers...06 Jun 2008 | (News)
HRO in Europe - A Market on the Move
In the last two years, Europe saw increased activity from a deal-origination perspective. This led to...21 May 2008 | (Surveys)
Process Improvements Without the Pain
Business process outsourcing helps Marriott Hotels, Ltd., save money and focus on its core business16 May 2008 | (Case Study)
The Dawn of a New Era in HRO
In the world of HR outsourcing, success has always been driven by the quality of the enduring relationship...05 May 2008 | (Thinking Point)
Tim Palmer Joins PA Consulting Group to Drive HR Consultancy Business
PA Consulting Group (PA) announced that Tim Palmer has joined their People and Organisation Change practice,...25 Apr 2008 | (News)
HROA Announces 2008 Award Winners
HR Outsourcing Industry’s Best and Brightest Honor 2008 Recipients of Coveted Recognition21 Apr 2008 | (News)
Wipro To Design and Operate Credit Suisse HR Center in Wroclaw
Financing group Credit Suisse has chosen Bangalore-based Wipro Technologies to help transform its overall...21 Apr 2008 | (News)
Changes in Healthcare Mean Changes in Healthcare HR: How Outsourcing Can Help
Facing increasing challenges and shortages healthcare organizations need to think about all kinds of...11 Apr 2008 | (Thinking Point)
Service Improvement – A Shared Responsibility
Rachel Anderson of Alsbridge Europe outlines the dual responsibility of service improvement.08 Apr 2008 | (Thinking Point)
Retained Organisation – The Importance of Getting It Right
Rachel Anderson of Aslbridge Europe makes an argument for effectively designing your retained organisation,...08 Apr 2008 | (Thinking Point)
Service Provider M&A – Change of Control Doesn’t Have to Mean Loss of Control
The outsourcing service provider market has experienced a steady stream of mergers and acquisitions (M&As)...08 Apr 2008 | (Thinking Point)
Crossing Media, Owner of HRO Today, FAO Today, CRO and HRO Europe Magazines, Acquires SharedXpertise, Creating Top B2B Media Platform in Fast-Growth Segments
Crossing Media LLC, owner of HRO Today, FAO Today, CRO and HRO Europe magazines, today announced it has...01 Apr 2008 | (News)
Sodexo Selects ADP to Provide HRO Services
ADP® Employer Services announced that Sodexo Inc. has selected ADP as its human resources (HR) business...25 Mar 2008 | (News)
Help Yourself to HR: How to Make Sure Payroll and HR Self Service Really Delivers
What then can be done to make sure that Payroll and HR self service really delivers?17 Mar 2008 | (Thinking Point)
Traveling the Yellow Brick Road
A long-time HR leader shares the lessons of her HR transformation journey.17 Mar 2008 | (Thinking Point)
Northgate Information Solutions/ARINSO Acquired by KKR
Private equity firm Kohlberg Kravis Roberts & Co. (KKR) has acquired Northgate Information Solutions...14 Mar 2008 | (News)
Everest Research Institute: Global Sourcing in HRO
According to Everest Research Institute, Compared to other BPO functions like call centers and finance...03 Mar 2008 | (Thinking Point)
Human Resource Executive® 6th Annual NY HR Week™ to Feature HRO World™ Conference & Expo
HORSHAM, Pa. (February 4, 2008) - Human Resource Executive® conferences today announced the details...26 Feb 2008 | (News)
HROA Selects The Devon Group as Public Relations Agency of Record
The HROA announced a relationship with The Devon Group, a public relations and marketing services company...19 Feb 2008 | (News)
ARINSO Signs Payroll Deal with Scotiabank
Canadian based banking group, Scotiabank, has signed a five-year, multi-million dollar payroll outsourcing...07 Feb 2008 | (News)
Nickelodeon Family Suites Engages CheckPoint HR
CheckPoint HR, LLC, announced that Nickelodeon Family Suites by Holiday Inn® has selected the CheckPoint...08 Jan 2008 | (News)
What Outsourcing Suppliers Need From Their Clients
The focus of most research and articles dealing with outsourcing is on how the client can get the best...02 Jan 2008 | (Thinking Point)
Three Companies Approved by GSA to Provide HR LOB Services
Three companies were approved by the General Services Administration to provide human resource services...29 Dec 2007 | (News)
EquaTerra: Contract Renegotiation
Like any major change program, the planning of the contract recompete journey is important to ensure...14 Dec 2007 | (Thinking Point)
EquaTerra: How to Minimize Risk During Transition
Transition is the stage of greatest risk in any outsourcing relationship, as it represents a sustained...14 Dec 2007 | (Thinking Point)
Everest: HRO Annual Report 2007
The Human Resource Outsourcing (HRO) market has reached a critical juncture in its 10 year history with...14 Dec 2007 | (Thinking Point)
FEMA Navigates the Perils of HR Transformation
Imagine starting each year knowing that basically every major variable in workforce planning is entirely...14 Dec 2007 | (Interview)
HROA and OpenDoor HRO reaffirm HRO standardization by combining activities
In a move that reaffirms its position as the world’s leading authority on HR transformation best practice...28 Nov 2007 | (News)
New co-chairmanship at HROA Europe unites buyers and provider viewpoints
The HROA (the membership association for human resources transformation professionals) announces a new...28 Nov 2007 | (News)
2007 HROA Awards honour best practice, collaboration and creativity
The outstanding contributions of seven of the European HR transformation industry’s leading organisations...28 Nov 2007 | (News)
HR transformation demand is booming, according to new report
Results from the fourth annual ADP HR Transformation Report (published today, 27 November 2007 in partnership...27 Nov 2007 | (News)
Thomas Cook Group and Accenture Sign Wide-Ranging Outsourcing Deal
Accenture will provide Thomas Cook Group plc with application management, technology infrastructure management,...06 Nov 2007 | (News)
Understanding the New Dynamics of Delivering Quality HR Services
When it comes to HR service delivery, there are many aspects of quality that can impact an organization’s...05 Nov 2007 | (Thinking Point)
Getting Full Business Value from HR Outsourcing With Strategies for Retained HR and Change
According to ACS, now that HRO is in its adolescence, there is increasingly a track record of what is...15 Oct 2007 | (Case Study)
HRO Benchmarks: Scope, Quality, and Pricing
Everest Research Institute in late 2006 conducted a detailed survey of key large existing buyer organizations...15 Oct 2007 | (Surveys)
There is Value for HR Outsourcing in Asia Pacific
Jeff Lupinacci of Intel Technology went from HR outsource doubter to firm believer after business circumstances...10 Oct 2007 | (Thinking Point)
Outsourcing 2.0: The new outsourcing and what it means to you
Read about the Outsourcing Institute's breakthrough research on the direction of the outsourcing industry...27 Sep 2007 | (Thinking Point)
Nine Factors for Great Governance
EquaTerra identifies the nine critical contributors to outsourcing governance success.27 Sep 2007 | (Thinking Point)
St Mary’s NHS Trust Outsources Payroll Services to ICS
According to Globalsourcingnow.com, ICS Computing, a U.K.-based provider of payroll outsourcing services,...27 Sep 2007 | (News)
Public Sector HRO Success Story: Victoria State Government
Human resources outsourcing has existed ever since companies started sending their payroll services to...12 Sep 2007 | (Case Study)
LogicaCMG Wins Outsourcing Deal with Royal KPN NV
Anglo-Dutch IT services group LogicaCMG plc has signed a declaration of intent with Royal KPN NV to take...10 Sep 2007 | (News)
Contracting for Innovation
It’s not that customers forget to include the “standard” innovation clauses in their outsourcing...14 Aug 2007 | (Thinking Point)
HROA to Form Mid-Market Forum
Reflecting the growing number of mid-market companies actively engaged in transforming their HR function,...10 Aug 2007 | (News)
Everest HRO Market Update June 2007
The Everest Research Institute conducted in-depth interviews and a data collection exercise with senior...27 Jul 2007 | (Surveys)
HROA to Set Standards & Practices for HR Transformation and Outsourcing
You wouldn’t buy a car without standard weights and measures, so why would you buy HR services and...12 Jul 2007 | (News) |
Convergys Lands Starbucks Deal
Convergys Corporation (NYSE: CVG), a global leader in customer care, human resources, and billing services,announced...12 Jul 2007 | (News)
Fidelity Wins Comprehensive HRO Contract from Hartford Group
Fidelity Investments, a group of privately held companies in the financial services industry, has won...10 Jul 2007 | (News)
HRO Buyers Focused on Value, Technology, Not Cost Savings
To gain value creation and access to technology, a growing majority of Human Resources Outsourcing (HRO)...09 Jul 2007 | (Surveys)
HRO on Display
Even without all the controversy, HRO World New York still draws hundreds to the New York Hilton for...26 Jun 2007 | (News)
Lynn, Mass. Chooses ADP for Payroll and HR Services
ADP® National Account Services, part of the Employer Services Division, a leading provider of payroll,...12 Jun 2007 | (News)
Increased Efficiencies and New Services Implementations Through HR Business Process Outsourcing: Mid-Market Case Studies
HR business process outsourcing continues to grow – IDC forecasts the market to increase at a CAGR...11 Jun 2007 | (Case Study)
Secrets to Mid-Market HRO Success
HROA Connections sat down for a discussion with Sam Borgese, CEO of Catalina Restaurants, and Jeff Bizzack,...11 Jun 2007 | (Interview)
Top European HRO Providers
Accenture is the leader in the European Human Resource Outsourcing (HRO) market followed by ExcellerateHRO...11 Jun 2007 | (Case Study)
Convergys Signs Contract with J&J
Convergys Corporation (NYSE: CVG), a global leader in customer care, human resources, and billing services,...31 May 2007 | (News)
Schindler Selects ADP GlobalView® for Single-Source Payroll Service Across Europe
Schindler, largest supplier of escalators and second-largest manufacturer of elevators worldwide, has...31 May 2007 | (News)
Ceridian chosen by Lloyds TSB for payroll outsourcing
Lloyds TSB, one of Britain's leading financial services groups, has signed a new multi-million pound...29 May 2007 | (News)
BT: Human Resources Business Process Outsourcing
BT is one of the world's leading providers of communications services in Europe, the Americas and Asia...21 May 2007 | (Case Study)
Australian BPO to Grow by 60% to Reach $3.84Bn in 2010
According to a white paper released by IDC for Accenture, business process outsourcing (BPO) in Australia...21 May 2007 | (News)
HR outsourcing: A performance evaluation
Sharon Taylor, Senior Vice President, Corporate Human Resources, Prudential Financial, and Chairwoman...15 May 2007 | (Thinking Point)
ACS says end-to-end HRO "key pillar" of growth
Affiliated Computer Services, Inc. (NYSE: ACS) is building on its strengths and aligning its operations...14 May 2007 | (News)
Hewitt Associates to Provide HR BPO Services to Rogers Communications, Inc.
May 7, 2007
TORONTO — Hewitt Associates, a global human resources services company, announced today...14 May 2007 | (News)
How to Design and Tailor Effective SLAs for HR Outsourcing
Service Level Agreements (SLAs) are an important and ubiquitous tool to manage any outsourcing relationship....11 May 2007 | (Case Study)
Taking the Pulse of Today’s Human Resources Outsourcing Market
Transforming the human resources (HR) function to make it more strategic as well as more cost effective...11 May 2007 | (Case Study)
How to Accurately Calculate HR Ratios and Estimate HRO’s Potential to Improve Ratio Levels
One indicator of ‘HR health,’ or at least organizational efficiency, is the HR ratio, or the ratio...11 May 2007 | (Case Study)
ARINSO International to join forces with Northgate Information Solutions to consolidate market leadership in HR Services
ARINSO International (Euronext Brussels: ARIN), today announces it intends to join forces with Northgate...02 May 2007 | (News)
Information Services Group agrees to acquire sourcing advisor TPI
Information Services Group, Inc. announced that it has signed a definitive agreement to acquire TPI,...01 May 2007 | (News)
TPI index: Dramatic slowdown in outsourcing growth in the Americas in 1Q07
The TPI Index shows that contract awards got off to a much slower start this year than traditionally...30 Apr 2007 | (News)
World's best outsourcing providers: IBM secures top spot again, Indian firms increase and China makes the list
The world's top outsourcing service providers are ranked in the second annual Global Outsourcing 100...25 Apr 2007 | (News)
Third Annual HROA Awards Winners
The HROA Awards Gala is the highlight of the industry’s year and an aspiration for its participants....22 Apr 2007 | (News)
Outsourcing's future holds major surprises for global providers
The ways in which companies evaluate outsourcing performance, the global strategies of outsourcing providers,...13 Apr 2007 | (News)
TPI sourcing industry scan: More outsourcing contracts are being signed in Europe MEA and Asia Pacific
...12 Apr 2007 | (News)
The outsourcing innovation crisis
An analysis of the impact of low operating margins on the outsourcing industry.08 Apr 2007 | (Thinking Point)
How a manufacturer created a global help desk in three languages
How a manufacturer created a global help desk in three languages08 Apr 2007 | (Case Study)
HRO hits rough waters according to EquaTerra's Pulse Survey
Responses to EquaTerra’s recently completed HR Outsourcing (HRO) Buyer Pulse Survey showed that buyers...05 Apr 2007 | (Surveys)
[HROA Essentials] Outsourcing deals: Failing to succeed
There comes an inflection point in most outsourcing deals when failure is a real possibility. What can...29 Mar 2007 | (Thinking Point) |
Political Round-Up: A New Congress, a New Trade Agenda
Since the passage of the North American Free Trade Agreement (NAFTA) in 1994, international trade has...29 Mar 2007 | (Thinking Point)
Hewitt expands Italian presence
HRO provider Hewitt Associates has expanded its operations in Italy with the acquisition of Adelaide...27 Mar 2007 | (News)
[HROA Essentials] When offshoring and outsourcing disappoint
Often executive management initiates the implementation of wholesale global services delivery as a proxy...19 Mar 2007 | (Thinking Point)
[HROA Essentials] Everything I learned about outsourcing I learned in Kindergarten
The rules we grow up intuitively understanding eventually fade away into distant memories. The same principle...09 Mar 2007 | (Thinking Point)
India: An attractive BPO destination marred by alarming attrition
An alarmingly high attrition level is hurting the India-based business process outsourcing (BPO) industry...01 Mar 2007 | (Thinking Point)
[HROA Essentials] Outsourcing: Getting to better
Better, faster, cheaper… Companies justify shared services and outsourcing, and promise a step change...26 Feb 2007 | (Thinking Point)
New report a wake-up call to outsourcing providers
A recent report from specialist outsourcing advisors Morgan Chambers suggests that the world of outsourcing...21 Feb 2007 | (Thinking Point)
Response to KPMG survey: Benchmarking more important than ever
If companies are really going to reap the benefits of their outsourcing contracts they owe it to themselves...20 Feb 2007 | (Thinking Point)
Using benchmarks to establish rates for outsourcing services
The benchmark is only one of a number of management tools necessary for the long-term governance of an...19 Feb 2007 | (Thinking Point)
GSK consolidates HR outsourcing contracts to ACS
GlaxoSmithKline (GSK) has decided to consolidate all its HR business process outsourcing (BPO) services...16 Feb 2007 | (News)
Managing HRO change: The 3Rs solution
The rush to demonstrate HR’s value proposition to C-level executives through HRO created the myth that...16 Feb 2007 | (Thinking Point)
[HROA Essentials] HR Transformation: Myth or Reality?
HR departments are increasingly expected to take a more strategic role in improving staff performance...12 Feb 2007 | (Surveys)
KPMG: Sourcing a key strategy, but still a fog around value of outsourcing deals
Businesses around the world are unable to quantify accurately the benefits which their outsourcing arrangements...09 Feb 2007 | (Surveys)
Forrester Report: Sourcing Managers Need A Clear HRO Agenda
According to a recent Forrester Research report, an event dedicated to HR practitioners with more vendors...07 Feb 2007 | (Thinking Point)
NASSCOM presents Indian IT and BPO industry's key highlights of operational excellence
According to a study released by Nasscom, clients are highly satisfied with their offshore BPO experiences...06 Feb 2007 | (News)
Slowing outsourcing demand, expansion in non-traditional BPO areas among key findings in EquaTerra's 4Q06 Pulse Surveys
According to the results of EquaTerra’s 4Q06 Outsourcing Pulse Surveys, there is positive but slow...19 Jan 2007 | (Surveys)
[HROA Commentary] United Utilities sells off outsourcing subsidiary Vertex to private equity firms
A consortium of three U.S.-based private equity firms announced that they have reached a definitive agreement...16 Jan 2007 | (News) |
Record number of outsourcing contracts signed in 2006, TPI Index reveals
TPI announced the developments of 2006 in the global outsourcing industry through the TPI Index report....13 Jan 2007 | (News)
Role reversal: Indian IT firms outsourcing admin work to the US
Signaling a reverse outsourcing trend, many Indian IT firms with their operations spread across the US...11 Jan 2007 | (News)
Oasis Outsourcing announces purchase of Kelly Staff Leasing
Oasis Outsourcing Holdings, Inc., the nation's largest privately-held Professional Employer Organization...10 Jan 2007 | (News)
Australia's Macquarie signs HR outsourcing deal with Accenture
Australia's largest investment bank Macquarie Bank Ltd. confirmed Thursday it has signed a contract with...09 Jan 2007 | (News)
Ben Trowbridge predicts US 2007 trends in the outsourcing, shared services and offshoring markets
Alsbridge CEO and Collaborative Outsourcing pioneer, Ben Trowbridge, says, as the outsourcing industry...13 Dec 2006 | (Thinking Point)
Managers at Unilever opposed record-breaking HR outsourcing deal
Most line managers at Unilever did not want the company to outsource its HR, according to Reg Bull, the...30 Nov 2006 | (News)
Organizational impacts of outsourcing: Instituting outsourcing management competency
Instituting outsourcing management competency is not easy. Most, if not all, companies have trouble getting...28 Nov 2006 | (Thinking Point)
How changes in the outsourcing world will affect outsourcing in 2007
Two trends will change the outsourcing marketplace in 2007: the increase in demand for outsourcing services...17 Nov 2006 | (News)
[HROA Essentials] The rise of the 'Smart Client'
While much has been written about the failure of business process outsourcing (BPO) initiatives, most...17 Nov 2006 | (Thinking Point) |
IDC reports on the shifting competitive landscape for HR BPO
Human resources (HR) business process outsourcing (BPO) is the fastest-growing segment of HR services....13 Nov 2006 | (News)
Quality and depth of 2006 HROA Award winners proves that HR transformation has come of age
Winners of the first HROA Europe Annual Awards were hailed last night (6th November) as some of the most...07 Nov 2006 | (News)
New HR survey reveals mismatch between desire for transformation and the right skill mix to drive it through
In order to achieve truly successful, sustainable HR transformation, HR professionals must acquire new...07 Nov 2006 | (Surveys)
On the Eve of the 2006 U.S. Mid-Term Elections
On the eve of the 2006 mid-term elections, Republicans and Democrats are pulling out all the stops in...06 Nov 2006 | (Thinking Point)
Equaterra's 3Q06 outsourcing pulse surveys: softer demand and growth
While outsourcing service providers cited slowing to flat quarter over quarter deal pipelines growth...31 Oct 2006 | (Surveys)
ExcellerateHRO launches HR BPO facility in Iowa
ExcellerateHRO, jointly owned by EDS and Towers Perrin, announced it has opened a new service delivery...17 Oct 2006 | (News)
Survey shows strong ROI for companies that are outsourcing
Nearly nine out of 10 outsourcing programs pay for themselves, and more than one in four save companies...13 Oct 2006 | (Surveys)
Outsourcing firm Northgate in talks with potential suitors
U.S. investment firm General Atlantic Partners and other venture capital firms are in talks with Britain's...11 Oct 2006 | (News)
Outsourcing vs. establishing captive facilities offshore
The choice between outsourcing or operating a captive facility for call center services, non-voice customer...09 Oct 2006 | (Thinking Point)
Political Round-up - The 2006 US Mid-Term Elections & Outsourcing
As the impending mid-term elections in the U.S. may have an impact on the outsourcing industry, we thought...05 Oct 2006 | (Thinking Point)
HR outsourcing market to hit $24.6 billion in 2006 plus strategies for BPO adoption per Gartner
Human resources business process outsourcing (HR BPO) continues to be a major component of the overall...06 Sep 2006 | (News)
Call centers are passé: Outsourcing shops are moving fast into higher-paying businesses
As India's top companies get more sophisticated at taking over outsourced work from U.S. and European...01 Sep 2006 | (Thinking Point)
[HROA Essentials] Mitigating risks - human resources business transformation outsourcing
Making the decision to outsource human resource processes is a major step for many organizations. Transitioning...23 Aug 2006 | (Thinking Point)
Xansa wins HR outsourcing contract with Lloyds TSB
Xansa, the outsourcing and technology company, has secured the first multi-process HR outsourcing deal...17 Aug 2006 | (News)
EquaTerra BPO Pulse Survey results 2Q06
EquaTerra has just released its BPO Pulse Survey for the second quarter of 2006 focusing on BPO and ITO...01 Aug 2006 | (Surveys)
Research meeting review: Outsourcing the HR function - possibilities and pitfalls
On June 8th, 2006, The Corporate Research Forum held a research meeting review. SBPOA's Deborah Kops...19 Jul 2006 | (News)
Equaterra analyzes flat BPO market in their outsourcing survey
Key findings from EquaTerra’s 2Q06 Outsourcing Pulse Surveys.19 Jul 2006 | (News)
Human resource firm TriNet acquires customer assets of Outsource Group
TriNet, a US-wide provider of human resource (HR) outsourcing services for small and mid-sized companies,...19 Jul 2006 | (News)
US intelligence agency outsourcing HR
The National Geospatial-Intelligence Agency (NGA) has awarded a multiple-year, $69 million human capital...17 Jul 2006 | (News)
Mixed review for BPO contracts from NelsonHall research
NelsonHall, a leading BPO analyst firm, recently held a contract analysis webcast. The HROA participated...16 Jul 2006 | (News)
Accenture opens Bucharest BPO delivery center
Accenture has opened a new delivery center in Bucharest that will provide business process outsourcing...14 Jul 2006 | (News)
Hewitt Associates to provide HR BPO services to UK's Centrica
Hewitt Associates, a global human resources services company, announced that it will provide HR business...14 Jul 2006 | (News)
Convergys expands HR BPO centers in APAC
Convergys Corporation, a provider of customer care, human resources, and billing services, has announced...09 Jul 2006 | (News)
Accenture opens outsourcing center in Texas
Accenture is opening a delivery center in San Antonio, Texas, that will provide business process outsourcing...30 Jun 2006 | (News)
Accenture inks seven-year outsourcing contract with Unilever
Accenture has successfully finalized terms to provide Unilever with a broad range of human resources...08 Jun 2006 | (News)
Wage inflation in offshore outsourcing markets is over-stated according to Everest report
Wages for IT outsourcing and Business Process Outsourcing (BPO) services providers in key offshore markets,...26 May 2006 | (News)
New Century Financial Corporation to outsource human resources and procurement to Accenture in seven-year agreement
New Century Financial Corporation and Accenture have signed a seven-year business-process outsourcing...15 May 2006 | (News)
Optimum outsourcing: The engine for business model innovation and maximum business performance
Outsourcing as a business strategy has reached a new plateau. Combining and concentrating the simultaneous...12 May 2006 | (Thinking Point) |
An insight into HR outsourcing in Europe
This first briefing in EquaTerra’s 8-part
Guide to Sustainable Sourcing looks at
the European outsourcing...11 Apr 2006 | (Thinking Point)
From the coal face
Briefing two of EquaTerra’s 8-part Guide to Sustainable Sourcing, looks in detail at one client’s...11 Apr 2006 | (Case Study)
Arinso expands its reach into Australia
"HR Outsourcing is a global issue and our global successes have yielded further interest in the Australasia...24 Mar 2006 | (News)
Productivity and results are priorities for HR says Pan-European survey
The HR Barometer, designed and carried out by Hewitt Associates on behalf of the European Club for human...03 Mar 2006 | (Surveys)
HR outsourcing delivers transformation above cost savings
Outsourcing HR may not deliver the quick cost-cutting that people imagine, according to experts speaking...27 Feb 2006 | (News)
HR outsourcer expands in Western Australia
Leading HR Outsourcing and Recruitment firm, Chandler Macleod Limited (CHD), has expanded its operations...24 Feb 2006 | (News)
Outsourcing IT to get the most out of your HRO
Often, the primary objectives of an HRO strategy are to: a) reduce delivery costs, b) improve service...16 Feb 2006 | (Thinking Point)
HR outsourcing effectiveness report 2005
This survey explores the current state
of outsourcing through bothquantitative
data and qualitative...31 Jan 2006 | (Surveys)
U.S. workers should offshore themselves
The trend in economics currently causing fear in workers is outsourcing, specifically offshoring. As...18 Jan 2006 | (Thinking Point) |
Cambridge Australia to continue administering workers compensation claims for the State of Victoria
Cambridge Integrated Services Victoria Pty Limited (Cambridge Australia) announced that the State of...28 Dec 2005 | (News)
Underpaid and over here: is low cost Indian labor hollowing out the UK IT sector?
"Offshore" staff could soon be coming to a desk near you. Numbers quoted recently in the news media indicate...23 Dec 2005 | (Thinking Point)
The Delve Brand Index for Human Resources Outsourcing (HRO)
The Delve Brand Index for Human Resources Outsourcing (HRO)14 Dec 2005 | (Surveys)
Personec to acquire Manpower's payroll service operations in Sweden
Personec to acquire Manpower's payroll service operations in Sweden. Acquisition will make Personec the...13 Dec 2005 | (News)
Cost reduction no longer cited as key driver for HR transformation
The Shared Services and Business Process Outsourcing Association (SBPOA), the world?s only independent...11 Dec 2005 | (Surveys)
Payroll outsourcing: Why can't the big players get it right?
Outsourcing payroll can be successful; but we must accept that it is a different animal from other outsourced...03 Dec 2005 | (Thinking Point)
Casual Male Retail Group, Inc. selects Ceridian as its HR outsourcing provider
Today the Boston regional office of Ceridian announced that Casual Male Retail Group, Inc. has selected...02 Dec 2005 | (News)
HRO World Europe conference flexes its muscles in Brussels
HR transformation sets record European pace22 Nov 2005 | (News)
Hewitt Associates delivers HR BPO services for Rohm and Haas company
Hewitt Associates Delivers HR BPO Services for Rohm and Haas Company; Companies Expand Long-Standing...10 Nov 2005 | (News)
Convergys lands $1.1 Billion HR outsourcing from DuPont
DuPont and Convergys Corporation, a global leader in providing customer care, human resources, and billing...04 Nov 2005 | (News)
Towers Perrin study finds mixed views of HR outsourcing
While HR outsourcing (HRO) is delivering results from a cost perspective, according to Towers Perrin's...22 Oct 2005 | (Surveys)
One year after merger, Hewitt Associates strengthens HR BPO lead
One year after Hewitt Associates, a global human resources services firm, merged with Exult, Inc., it...04 Oct 2005 | (News)
IDC U.S. HR BPO report: Robust growth, more consolidation
The human resource business process outsourcing (HR BPO) market in the U.S. will continue to grow at...03 Oct 2005 | (Surveys)
The future of HR is about measuring ROI
The HR function has always been plagued by its inability to demonstrate a return on investment. Rarely...29 Sep 2005 | (Thinking Point)
Iafrate selects Cambridge for claims administration for U.S. operations
Angelo Iafrate, one of the largest heavy construction companies in the United States, and its affiliate,...26 Aug 2005 | (News)
HR outsourcing picking up steam
Companies have outsourced payroll and benefits administration for many years, but the move to outsource...09 Aug 2005 | (Thinking Point)
Wachovia bank outsources HR functions to Hewitt
Wachovia Corp., a North Carolina based bank, will outsource HR functions to Hewitt Associates, and cut...05 Aug 2005 | (News)
Convergys to provice HR business services for Whirlpool
Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing...01 Aug 2005 | (News)
Hewitt deal capitalizes on growing demand for HR outsourcing in Japan
Hewitt Associates, a global human resources services firm, announced it has formed a joint venture with...22 Jul 2005 | (News)
Hewitt Associates Signs First HR BPO Client in Communications Industry
Hewitt Associates, a global human resources services firm, announced today that it has been selected...12 Jul 2005 | (News)
Survey: Strategic HR functions stay in-house
Respondents to a recent survey state that they are far less willing to outsource the more strategic components...29 Jun 2005 | (Surveys)
SBPOA and Personal Magazin study finds that German HRO market is growing
A recent study jointly conducted by the Shared Services and Business Process Outsourcing Association...23 Jun 2005 | (News)
SBPOA and Personal Magazin Publish results of landmark study
With signs that the German market for outsourcing is growing significantly ? recent reports indicate...14 Jun 2005 | (Surveys)
Outsourcing your payroll function
The CIPD strongly believes that outsourcing HR services is one route that HR functions can take to achieve...07 Jun 2005 | (Thinking Point)
ACS completes Mellon HR acquisition
Affiliated Computer Services Inc. has completed its acquisition of the human resources consulting and...07 Jun 2005 | (News)
Hewitt Associates to Provide HR BPO Services to PepsiCo
Hewitt Associates, a global human resources services firm, announced today that it will provide comprehensive...13 Apr 2005 | (News)
Outsourcing is essential for survival of companies
The 58-year-old Crawford W Beveridge, who is Executive President (People & Places) and Chief Human Resource...13 Apr 2005 | (Interview)
ARINSO Partners with Financial Services Group for Payroll Processing of 51,000 employees
ARINSO implements the largest SAP Payroll Project in the Netherlands
As of January 2005, tens of...07 Apr 2005 | (News)
My 2005 HRO Resolution
Shed some HR worries by keeping these HRO New Year'sresolutions.
By Andrew Kris
New Year?s resolutions...16 Feb 2005 | (Thinking Point)
Accenture moves up in HR BPO market share with 10-year BT deal
British Telecom and Accenture have signed a 10-year, $575 million (Euro 306 million) business process...10 Feb 2005 | (News)