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What is Recruitment Process Outsourcing (RPO)?
Recruitment Process Outsourcing is a form of business process outsourcing (BPO) where an employer outsources or transfers all or part of its recruitment activities to an external service provider.
The RPO Alliance defines RPO to be a business relationship where a 3rdparty provider acts as a company's internal recruitment function for a portion or all of its jobs. RPO providers manage the entire recruiting/hiring process from job profiling through the onboarding of the new hire, including people, process, technology, and measurement. A properly managed RPO will improve a company's time to hire, increase the quantity and quality of the candidate pool, provide verifiable metrics, reduce cost and improve governmental compliance.
RPO differs greatly from providers such as staffing companies and contingent/retained search providers in that it assumes ownership of the design and management of the recruitment process and the responsibility of results. The biggest distinction between RPO and other types of staffing is Process. In RPO, the service provider assumes ownership of the entire process, while in other types of staffing the service provider is only part of a process controlled by the organization buying their services.
For more background information, see http://en.wikipedia.org/wiki/Recruitment_process_outsourcing
Are You Ready for RPO?
Recruitment Process Outsourcing (RPO) is fast becoming a regular feature of the Human Resources landscape. Just a few years ago many HR Directors – particularly outside the US - had limited experience of RPO but a growing number are now choosing an outsourced solution.
The RPO Alliance Special Interest Group (SIG) within the Human Resources Outsourcing Association (HROA) represents leading solution providers whose client partnerships include many top international companies. Recently, senior HR decision-makers from some of those client organisations shared their ‘real-life’ experience of evaluating and implementing RPO with three RPO Alliance SIG member firms – Alexander Mann Solutions, Kenexa and Randstad Managed Services. Their insights and advice are presented in this paper.
Click here to read the full paper.
What benefits should I gain from an RPO engagement?
Recruitment Process Outsourcing (RPO) holds the promise of enhancing business performance, but improvements can only be realized if best practice processes are designed and implemented, tools and techniques are utilized, benchmarks are established, and effective reporting and analytics are deployed.
The Human Resources Outsourcing Association (HROA) and the RPO Alliance Special Interest Group presented this free seminar featuring Ian Dawson, Vice President of Global Solutions at SourceRight Solutions on May 17th. If you missed it, the recording is now available online here.
The following topics are covered on the webinar:
- The compelling factors today that are driving buyers to engage RPO solutions.
- The core benefits that buyers are capturing with their RPO engagements.
- How buyers are capturing and leveraging those benefits into competitive advantage.
- How to drive continuous improvement throughout the life of an RPO engagement.
Business tools that can help you with your decision.
The RPO Alliance is developing a set of tools to help HR practitioners navigate the tricky recruitment process waters and determine the best source of recruitment process improvement tools for them.
The toolset includes:
Recruitment Process Self Assessment Guide- A step-by-step guide for HR practitioners on how to evaluate their recruitment performance, and determine if, where, and when RPO is viable for their organization. Content includes: mapping the current process, developing the ideal recruitment process, baselining current recruitment costs, and developing the business case for recruitment improvement spending.
Click here to download the RPO Alliance's Recruitment Assessment Guide
- RPO Industry Glossary- A glossary of RPO terms and definitions to ensure everyone speaks the same language.
- RPO Buying Guide and Directory- A roadmap and best practices guide for those practitioners who have decided to purchase RPO services, as well as an online directory of RPO providers. Content includes scoping the RPO relationship, building the RPO selection team, selecting the best provider(s), and contracting for success.