Outsourcing 2.0: The new outsourcing and what it means to you

The Outsourcing Institute conducted breakthrough research over the past 18 months. Conclusion: We are rapidly approaching a tipping point in the outsourcing marketplace, the impact of which will be significant and far reaching. Frank Casale, founder of OI, refers to this imminent inflection point as Outsourcing 2.0. It is, in essence, the New Outsourcing. The objective of this white paper is to define Outsourcing 2.0, explain the three key drivers behind it, and highlight how it will effect those of you who buy, sell, advise, and manage outsourcing.

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