HRO Case Study: Packaged Goods Company Undertakes HRO

A multi-billion dollar direct seller of beauty and related products with global operations and millions of independent sales representatives was looking to establish a single worldwide data source to reduce the cost of its HR service delivery as well align its HR organization to better support its commercial restructuring.

At the time, the company did not have a way to capture information on itsemployees or associates. It had little idea how many employees it had or where they were spending their time. Out of the more than five dozen geographies in which it boasted operations, it only used Peoplesoft HRMS in two geographies. To overcome the disconnect and disorganization of its global HR organization, the company engaged EquaTerra as its partner in determining whether or not outsourcing would be a viable and realistic option for solving its HR challenges.

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